Accela Mobile26.4.0 - App Store

Accela Mobile enables Accela Civic Platform users who work primarily in the field to complete their tasks from their iOS mobile device, including:
. Result inspections
. Update checklist items, individually or in batches
. Capture evidence by attaching photos, videos, and audio recordings
. Insert comments using comment controls that allow ad hoc as well as custom, favorite, and recent comments
. View, edit, call (iPhone only), or email record contacts
. Create, reschedule, and reassign records and inspections
. View and update record and inspection conditions
. Update record information, including status, custom forms and tables, and workflow steps
. View jobs on a map and navigate to the job location
. Download record and inspection data locally to the device
. Update records and inspections without a data connection, save the updates locally, and sync when a data connection is available
. Works with Accela Automation 9.x or higher. Requires mobile license and Accela Gateway. Contact Accela Support for more information.

Version History This release includes the following enhancements/fixes:
• Search now remembers your last selected search type
• More reliable workflow task ordering and status display
• Faster, more accurate inspection details on open
• Cleaner checklist attachment menu
• Time Accounting entry can no longer be skipped
• Inspection History comments now display with correct formatting

Make sure your Recent tab has no queued uploads before upgrade. 26.4.0 Sep 16 This release includes the following fix:
• Standard Comments restored: The Standard section now appears again in the comment picker (Compose, Standard, Starred, Recent), so users can select Standard Comments when adding comments to records and inspections.

Make sure your Recent tab has no queued uploads before upgrade. 26.3.1 Jul 29 This release includes the following enhancements/fixes:
• Asset Condition Assessment comes to Accela Mobile (Phase 1)
• More control over inspection times and comments
• More reliable mileage and signature data
• Better usability in the field

Make sure your Recent tab has no queued uploads before upgrade. 26.3.0 Jul 15 This release includes technical updates and security fixes.
• Improved asset search - Search results now display in a modal on the Search screen for easier browsing and navigation.
• Tablet attachment fixes - "Choose from File" now works correctly on iPads.
• Updated app icon and splash screen

Make sure your Recent tab has no queued uploads before upgrade. 26.2.0 May 6 This release includes the following fix to improve usability:
• Better reports visibility: All configured reports are displayed, instead of 25 items; reports are sorted alphabetically.

Make sure your Recent tab has no queued uploads before upgrade. 26.1.1 Apr 8 This release includes the following enhancements/fixes to improve security, compliance, and overall usability:
• Stronger condition enforcement: Active Lock and Hold conditions are honored to prevent unauthorized actions.
• Customer‑driven improvements: Multiple updates based on direct customer feedback and real‑world usage.
• Bug fixes and stability improvements: Resolved issues affecting user experience and data accuracy.

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 26.1.0 Apr 1 This release includes the following enhancements/fixes:
• View & Edit Estimated Times – Users can now update estimated start and end times for inspections in Accela Mobile.
• Clearer Error Messages – Improved messaging when permissions are missing for re-resulting inspections.
• Document Upload Defaults – Document uploads now retain default document group and category settings from Civic Platform.

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 25.6.0 Feb 25 This release includes the following enhancements/fixes:
• Display checklist item status visibility as configured
• Document format issue in offline scenarios

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 25.4.1 09/29/2025 This release includes the following enhancements:

- Ability to search for assets and view asset details

- Ability to schedule related inspections

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 25.4.0 09/08/2025 This release includes the following enhancements:
• Long-press on the map to select an address, a parcel, or assets and take action.
• Search for records linked to selected assets on the map.
• Support for custom coordinate systems via WKID for improved map pin accuracy.

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 25.3.0 07/02/2025 This release includes the following enhancements:
• Add new or look up work order tasks: While out in the field, staff will have the ability to add new or look up work order tasks on transaction Records and Work Orders.
• Choose from all matching addresses when creating a new record: when there are more than 1 addresses matching the search criteria, the user is able to see all matching addresses

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 25.2.0 04/30/2025 • Delete Workorder tasks: While out in the field, staff will have the ability to delete work order tasks on transaction Records and Work Orders.
• Contact Address Type: Contact Address Type is now editable while using Accela Mobile.
• Usability Improvements: Enhanced Related Records search form and result cards list, and standardized the expandable/collapsible component for a consistent user experience.

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 25.1.0 03/05/2025 - Icon Uniformity: Previously, some icons were inconsistent in size. We’ve adjusted them to maintain a uniform appearance.

- Standardized Delete Icon: The delete icon varied between a trash can and a red box. To create a more consistent design, we’ve standardized it to a single icon.

- Checkboxes and Radio Buttons: We’ve also addressed inconsistencies there to create a more cohesive interface.
Issues resolved in this release include:
- There was an issue where, if an agency had time accounting enabled, users could bypass the restriction on how long they could edit time and date entries. This has now been resolved, and the system will honor the specified time limit settings.
Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 24.2.1 01/15/2025 - Standardizing the ionic default number keypad on the Cost and Parts screen
- Standardizing the file description display
- Agencies can now require an inspector when resulting unassigned inspections, ensuring that inspector details are always recorded.

Note: A new Mobile admin setting, 'Require_Assigned_Inspector_Before_Resulting,' has been added to enable this feature.

Issues resolved in this release include:
- Custom tables linked to checklist items now auto-fill with configured default values
- TextArea fields will now stay visible as you type and will no longer be covered by the keyboard.
- Email address contact field with has been expanded to display the entire email address.
- “Drag to Download” refreshes as expected when user does not have assigned inspections.
Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 24.2.0 11/06/2024 This release includes the following enhancements:

- Ability to view and update work order tasks on Records

- Ability to select document group and document category for individual uploads

- Ability to choose from a different inspection group when adding an inspection

- The user adding a new inspection, will be the default assignee

- The resulted date will display for resulted inspections and the scheduled date will display for all others
Issues resolved in this release include:

- Asking full access to gallery even if the user chose selected photos
Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 24.1.2 09/11/2024 This release includes the following enhancements:

- Record conditions are now displayed for inspections
- Reports can be shared via “Share via Email” option
- Reports can be attached to inspection via “Attach to Inspection” option
- In the inspection scheduling/rescheduling flow, a new circular progress bar replaces the dot step indicator and the swiping functionality

Issues resolved in this release include:

- Keyboard does not capitalize the first letter when typing a sentence

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 24.1.1 06/12/2024 This release includes the following fix:
- Base map not loading correctly

Make sure your Recent tab has no queued uploads before upgrade. 23.2.6 05/10/2024 This release includes the following enhancements:
• In the inspection resulting flow, a new circular progress bar replaces the dot step indicator and the swiping functionality

Issues resolved in this release include:
• Unable to search with record ID or alternative ID that contains underscore
Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 23.2.5 03/27/2024 This release includes the following enhancements:

- “Billable” and “Overtime” fields in SET TIME DURATION page

Issues resolved in this release include:

- Unable to upload large files via “Choose From Files”
- Asset map layer selection is not retained

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 23.2.3 01/31/2024 This release includes the following enhancements:

- Honor standard comment group assignments
- Inspection/record grouping in job list
- Cost items multi-add and favorites
- Split-screen checklist view
- And more

Issues resolved in this release include:

- “Read” permission on custom lists/tables allows deleting in Accela Mobile
- Parcel number being pulled from the wrong field

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 23.2.1 11/29/2023 This release includes the following enhancements:

- Performance enhancements around custom fields/tables drill-downs

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 23.1.6 10/25/2023 This release includes the following enhancements:
* Javascript map updates
* More information displayed in inspection history page
* Link to inspection history page on inspection detail page
* New Unit number field in address form when creating new record
Issues resolved in this release include:
* Incorrect condition status used in some cases
* Record address form returns disabled addresses
Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 23.1.5 10/05/2023 This release includes the following fixes:

- Javascript maps-related issues

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 23.1.4 08/30/2023 This release includes the following enhancements:
- Custom field aliases will be displayed if configured
- Custom field default values will populate when creating a new record

Issues resolved in this release include:
- Unit of measure is not saved with cost item entry

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 23.1.3 07/26/2023 This release resolves the following issues:
- Custom list entries are required when a column is required
- ESRI federated authentication-related issues

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app. 23.1.2 06/28/2023